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Nordic Folk Art Bird
Nordic Folk Art Bird

How long do the caramels stay fresh?

Caramels are best when eaten fresh.  We do not use any artificial preservatives.   Store keep it in a cool, dry place and enjoy it within 2-3 weeks. Eating caramels beyond peak freshness is fine, but the texture of the caramels will not be as they are when fresh.

How do I store the caramel?

We recommend storing caramels in a cool, dry place and you can also freeze any caramels that are not consumed within 2 weeks.  

How many caramels are in each box?

Our hand-printed burlap bag comes with 16 pieces of caramels. 

Are your caramels gluten-free?

Our caramels, brittle, and pate de fruit all are gluten-free.  However, we are not certified gluten-free as we do not cook in a gluten-free kitchen.


I live locally, can I pick up my caramels instead of getting them shipped?

Yes, you can.  Email us at to place your order.

I just placed an order, when will it ship?

We typically ship within 4 to 7 days of receiving your order. We ship our orders using priority mail.  Depending on where you live in the U.S. delivery takes 2-4 business days. All caramels are shipped from New York.

I have entered an incorrect address what do I do now?
Send us an email at

How long does shipping take?
2-4 business days.

I did not receive a tracking number, how do I get one?

You should receive a tracking number once your order has shipped. If you didn't you can request one by emailing us at


Do you ship internationally?

Unfortunately, we do not currently offer international shipping.


Any other questions do not hesitate to contact us at:


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